I Have Been Ordered into the SEPT Program. What Do I Do Now?
The program receives court orders, community referrals and self-referrals for supervised parenting time and exchanges of children.
To begin the process with the SEPT Program, please follow these steps:
STEP I: Contact CASA
Both parties must contact CASA to schedule an individual orientation with SEPT by calling 719-447-9898 ext. 1013, or in person at the administrative office located at 701 South Cascade Avenue, Suite B, Colorado Springs, CO 80903. Each party will complete a separate orientation, and will NOT come into contact with the other party.
*Please DO NOT bring children to orientations.
STEP II: Complete Orientation
Parent must bring the following information to the orientation:
- Copy of your Court Order/Restraining Order/No Contact Order
- I.D. Card or Drivers’ License
- Orientation fee of $30
- Proof of income (or lack of income) – Food stamps, disability, workman’s compensation, social security or JDF 205 & 206 signed by judge, sworn financial affidavit, and unemployment wages.
- Other related forms
Proposed Fee Schedule for Exchanges/Visitations and Court Documentation
Fees for supervised parenting time and supervised exchanges are dependent upon income and the Federal Poverty Guidelines Sliding Scale. The rates for supervised visitation will be established on a sliding fee scale based on the income(s) of the person(s) responsible for paying for the visits. Under certain circumstances, all fees may be waived on a case by case basis.
Indigence is determined by showing proof of income (or lack of income) – Food stamps, disability, workman’s compensation, social security or JDF 205 & 206 signed by judge, sworn financial affidavit, and unemployment wages.
The program charges each parent their fee for service unless the Judge/Magistrate specifies on the court order which party is responsible for all fees (this includes the other party’s $30 orientation fee). Weekly parenting fees will be determined once a family has entered the program and the responsible party(ies) is required to pay when payment is due. All payments are due in advance prior to receiving services.
Suspension/termination can occur if the fee schedule is not adhered to and a non-compliance letter will be reported to the court.
Intake fees are dependent upon income and the Federal Poverty Guidelines Sliding Scale. *If you are liable to pay all fees you will be responsible to the other party’s orientation fee. Each party is responsible for an orientation fee, unless indigent or determined to be a victim of domestic violence. The fee is due prior to the first scheduled visit/exchange. There is a fee assessed for No Call/No Show orientations.
Payments may be made by cash (exact change please), check or money order (payable to CASA), and credit cards Visa or MasterCard ONLY.
Payments can only be made at the CASA SEPT administrative office at701 South Cascade Avenue, Monday through Friday 9 AM – 4 PM, over the phone with the SEPT Admin (719-447-9898 ext. 1013) or by mail (CASA SEPT, 701 South Cascade Avenue, Colorado Springs, CO 80903).
Orientation Fee: $30 (Each parent is required to pay the orientation fee, based on income and number of dependents)
Supervised Parenting Time: $0 – $75 per hour (based on income and number of dependents)
Supervised Exchanges: $5 – $30 per exchange (based on income and number of dependents)
Copies of Parenting Time Documentation provided at clients request:
- Free of charge once every three months
- Additional request: $20.00/report
*All requests for documentation should be submitted in writing to the client coordinator. If needed for court Request should be made three weeks before court date.
COURT APPEARANCES (Must be paid prior to the court date)
Court appearance by a staff member (waiting & testifying) – $50.00 first 2 hours and $50.00 per hour thereafter.
Hours of Operation
SEPT Administration Office
Monday through Friday 9 AM – 4 PM
SEPT Visitation Schedule
Monday, Tuesday, 1st and 3rd Wednesday, Thursday and Friday from 5:10 PM – 8:30 PM.
Sunday 12 PM – 6 PM.
Time Allotted for Visiting Parents
Due to the SEPT Programs capacity limits all families are given 1 hour per week for visitations.
*At the discretion of the Client Coordinator, all cases that are traveling more than an hour to a visitation will be consider for more visitation time.
The SEPT Program will do its best to accommodate the schedules of both clients and the child/ren. Scheduling of services will depend on staffing patterns, availability of space, ability of the Client Coordinator to contact all parties, and the availability of all parties.
IMPORTANT PHONE NUMBERS:
To schedule an orientation or make a payment: (719) 447-9898 ext. 1013
To cancel a Visit or Exchange:
- (719) 314-5008
To speak to a Client Coordinator:
- (719) 447-9898 ext. 1023 (ask by name)